Talk to Us

Problem? Damaged part?

You’ll find our Customer Services team on 01271 336155. Phone lines are open between 8.30am-6pm Monday to Friday

No vast call centre; no useless AI chatbot – just a helpful team of people who’ll want to resolve your issue as quickly as possible.

Out-of-hours (or if you’d just prefer to): use the webform.

Give us as many details as you can; select the correct game to whizz your query direct to the right person; and make sure you include your email address so that we can reply.

Social Media

You’ll find our various socials below.

We can help you with general queries; about game rules; we can adjudicate if you’ve fallen out with your friends over a bitterly disputed ‘Articulate!’ definition.

(Our Social Media people don’t have access to the Customer Services line though, so, to avoid delays, always go through the phone line or web form for any parts/replacement related issues)

Webform T&Cs

(summary: we don’t steal your data)

When you complete this form your personal data will be collected by a third-party company (our agent) operating on our behalf. Your personal data will be exclusively used for resolving the issue(s) raised by you and for no other purpose. Your personal data will not be shared with any other organisation (other than our agent). Your personal data will be kept by our agent for a period of no more than 1 year. We may keep your personal data beyond 1 year where we judge that the issue you have raised might involve legal proceedings (for example if your issue relates to personal injury, property damage or fraud). In that case we will only keep your data for as long as is reasonably necessary to deal with the legal proceedings.